To start a return, please contact our Customer Service team at CustomerCare@proudly.com. We’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting authorization for a return will not be accepted.
PROUDLY will refund the price of the product and any applicable taxes paid. The refund will be issued to the original form of payment, less the cost of return shipping.
Please allow 2 weeks to process your return. A credit will appear on your statement within 14 business days.