What delivery options do you offer?

When delivering to locations within the 48 contiguous United States, you may choose from Standard Ground or Two-Day Expedited shipping. Delivery options available may vary based on your final shipping destination.

Please email or chat with our Customer Service Team for assistance with delivery options to Alaska, Hawaii, and other destinations outside of the contiguous United States.

How are shipping costs calculated?

Shipping costs are calculated based on the selected delivery option, the final shipping destination and the total amount of your order before any taxes have been applied. Please reference the below table for shipping costs to non-remote locations in the contiguous United States.

The above rates are calculated based on standard, non-remote destinations, and may vary slightly based on final destination. You will be contacted if any additional shipping costs or fees are required to ship your order.

Please email or chat with our Customer Service Team for assistance with delivery options to Alaska, Hawaii, and other destinations outside of the contiguous United States.

When will I receive my order?

Please allow 1-2 business days for order processing prior to shipment. Orders placed on the weekend or on holidays will be processed the following business day.

After processing, Two-Day Expedited shipping orders are expected to arrive within 1-2 business days.

After processing, Standard Ground shipping orders are expected to arrive within 3-7 business days.

How do I track my order?

Your tracking number is available in your delivery email notifications from PROUDLY.

You may also email or chat with our Customer Service Team for assistance.

What is your return policy?

We want you to be completely satisfied with your purchase and will gladly accept your return of new, unused items within 30 days of delivery.

Returned merchandise should include the original packaging and be in the same condition as when it was received.

Please email or chat with our Customer Service Team to arrange your merchandise return.